Domestic Orders – United Kingdom

Please include a valid phone number and email address with your order so our delivery partners can provide tracking updates and estimated delivery times.

Delivery Options & Prices

• Standard Delivery – £3.99: Estimated delivery within 2–3 working days.

• Express Delivery – £8.99: Estimated delivery within 1–2 working days.

• Free Delivery – Orders of £50.00 and above: Estimated delivery within 3–5 working days.

Deliveries are handled by Royal Mail, UPS or DPD, depending on the selected service.

Some larger items, such as punch bags, may be excluded from free delivery.

Working days are Monday to Friday, excluding weekends and bank holidays.

Order Processing Times

• Orders placed before 12pm Monday to Friday will normally be processed the same day, subject to payment clearance.

• Orders placed after 12pm will normally be dispatched the next working day.

• Orders placed after 12pm on Friday or during the weekend will normally be dispatched the following Monday, excluding bank holidays.

Additional Shipping Information

We aim to dispatch all orders within the stated timescales. However, delivery delays can occasionally occur due to unforeseen circumstances.

During busy periods, including Black Friday and Christmas, delivery services may experience additional delays.

Please allow up to 10 working days in exceptional circumstances.

If your delivery is delayed, please contact us and our team will be happy to assist.

Europe

EU Duties & VAT Information

Playerz Boxing will cover the duty and VAT on orders shipped to countries within the European Union. This means you will pay zero additional charges. The price you see at checkout is the price you pay.

For European countries outside the EU, import duties and taxes may apply and will be the customer's responsibility.

Please add items to your basket and enter your delivery address at checkout to calculate your shipping rate.

Delivery: 3–7 working days

Orders to Europe are delivered by UPS. A tracking number will be provided via email once your order has been dispatched.

Shipping Rates

Shipping costs vary depending on the destination country, order value and parcel weight. The applicable shipping rate will be calculated at checkout.

Returns

• Return labels are not currently available for your location.

• Please complete the returns form in full and send your order back to us using your preferred shipping method.

• Returns will be processed within 7 days of receipt.

USA & Canada

USA Shipping

Unfortunately, due to recent changes, we are currently unable to ship orders to the USA.

Canada Shipping

Customers ordering from Canada can generally shop without UK VAT on our website. However, you may be responsible for paying import duties, local taxes and customs clearance fees when your order arrives in Canada.

Please add items to your basket and enter your delivery address at checkout to calculate your shipping rate.

Delivery: 4–7 working days

Orders to Canada are delivered by UPS. A tracking number will be provided via email once your order has been dispatched.

Shipping Rates – Canada

• Orders from $0.00–$20.00 = $43.99

• Orders from $20.01–$69.99 = $36.99

• Orders of $70.00 and above = $31.99

Shipping rates are shown in the currency displayed in Shopify. The applicable shipping cost will be calculated at checkout.

Returns

• Return labels are not currently available for your location.

• Please complete the returns form in full and send your order back to us using your preferred shipping method.

• Returns will be processed within 7 days of receipt.